We are pleased to be able to offer a returns policy for items purchased directly from Nathan Outlaw Restaurants Ltd.
If for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will then issue a full refund for the price you paid for the item.
We can only accept the return of opened items if they are faulty.
Please follow the steps below to enable us to process your refund efficiently:
Provide details of the reason for the return and your original order number.
If the reason for the return is a faulty product, please provide a full description of the fault.
Package the item securely in it’s original packaging.
Send the package to the following address: RETURNS, Nathan Outlaw Restaurants, St Enodoc Hotel, Rock Rd, Rock, PL27 6LA.
We will notify you via e-mail when we have processed your return. This may take up to 3 weeks.
For your protection we recommend that you use a recorded delivery service.
For more information on returns, please contact [email protected]